FAQs

  • All purchases are final, I am not accepting any returns or refunds. If there is something wrong with your order, please contact me via email [email protected] so we can work something out.

  • Yes, I do!

  • Always allow at least two weeks after purchasing to give me time to pack your order and get it ready to ship. Depending on your location, packages will arrive to you between 2-7 business days for domestic orders (Portugal) and up to 30 business days for international order. International customers may be subject to import fees, so please make sure to check your customs policy before purchasing, since it may vary from country to country. Thank you for your support!

  • I’m currently accepting Paypal, ApplePay, GooglePay, Klarna and all types of card. If there is a payment method you don’t see, please contact me through the Contact page so we can figure it out.

  • Caring for a watercolor painting is quite simple, but can easily go wrong. I recommend displaying or storing the painting in a dry environment, to avoid moisture or humidity. If you do display the painting, avoid direct sunlight to preserve the colors of the painting.

  • Watercolors usually do not need any sort of varnishing or fixative, unlike oil or other dry mediums, as it shines best when it’s left without them. I do recommend touching the painted area the bare minimum to avoid damage and skin oiliness to smudge or damage it.

  • When you purchase an original artwork, it will either be a loose sheet of watercolor paper or a watercolor paper sheet on an MDF panel . Occasionally, I might find a frame that I like and add the painting to it, in which case I’ll sell it with the frame included. This means the price will include the frame. If the painting is a loose sheet of watercolor paper, it means it will be sent within a tube, carefully wrapped and protected. If it is a watercolor panel, it will be packaged accordingly. The same if it includes a frame. Always check the paintings specifics when purchasing.

    I recommend a UV protection glass and materials that are acid free, when finding a frame for your painting.

  • You can access my Youtube channel here: https://www.youtube.com/@TheLazyArtist

  • For inquiries related to the shop, you may contact me through the Contact page, or [email protected]. For anything that is business related, however, you can send an email to [email protected].

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